a. good morning / afternoon / evening. hello / hi!
b. how are you?
c. fine, thank you. and you? / very well, thank you.
a. this is mr. / miss / mrs. …
b. how do you do? nice / glad to see / meet you.
c. my name is… i'm a student / worker, etc. ( here)．
a. i think it's time for us to leave now.
b. goodbye! (bye－bye! bye！)see you later / tomorrow.
a. hello! may i speak to…？[ ]
b. hold on, please. he / she isn't here right now. can i take a message for you?
c. i'm calling to tell / ask you… goodbye.
a. thank you (very much) / thanks a lot. many thanks. thanks for…
b. not at all. that's all right. you're welcome.
a. good luck! best wishes to you. have a nice / good time. congratulations!
b. thank you.
c. happy new year! / merry christmas! / happy birthday to you.
d. the same to you.
i'm going to…i will…
i'd like to…i want / hope to…
a. i'm sorry. (sorry.)i'm sorry for / about…excuse me.
b. that's all right. it doesn't matter. that's nothing.
what a pity! i'm sorry to hear…
a. will you come to…？ would you like to…？
b. yes, i'd love to…yes, it's very kind of you / nice of you.
c. i'd love to, but…
a. can i help you? what can i do for you? here, take this / my… let me…for you. would you like some…？
b. thanks. that would be nice / fine. thank you for your help. yes, please.
c. no, thanks / thank you. that's very kind of you, but…[ ]
a. may i…？ can / could i…？
b. yes / certainly. yes, do please. of course(you may). that's ok / all right.
c. i'm sorry, but…you'd better not.
a. certainly / sure / of course. yes, please. yes, i think so. that's true. all right / ok. that's a good idea. i agree (with you)．
b. no, i don't think so. i'm afraid not. i really can't agree with you.