Unit 21 Body language教案
situation1: an old man is carrying a very heavy suitcase
situation2 : somebody is late for a flight and wants to go ahead of the queue.
situation3: an old and sick person is on a crowded bus and wants to sit down.
(2)phrases to accept offers/refuse offers:
1)that's very nice of you. thanks./ yes, please.
thank you for your help. that's very kind.
2)no, thanks. i can manage it myself. it's all right. thank you. i can manage.
(3)sample:
situation 1
asking for help
o=old man p=paul
o:excuse me, young man. could you give me a hand with this, please? it's very heavy.
p:oh, of course, i'd be happy to. there we go.
o:thank you.
p:you're welcome.
o:oh my, this is heavy. excuse me, sir, could you help me with this bag?
p:certainly. where should i put it?
o:thank you. just put it over there, please.
p:there you are.
o:thank you, that's very nice of you.
offering help
p:that bag looks very heavy. do you need some help with that?
o:oh, thank you. could you please put it over there?
p:no problem. there you are. is there anything else i can do for you?
o:no, thank you. thanks you for all your help.
p:would you like some help?
o:oh, yes, please. this bag is simply too heavy for me. could you give me a hand with it?
p:sure. my, this bag is heavy! ah, there we go. where shall i put it?
o:over there, please. thank you so much!
p:you're welcome.
situation 2
j = jim a = passenger a b = passenger b
j:excuse me, but i'm late for my flight. could i please go ahead of you
a:why sure. my flight doesn't leave for another hour. are these bags yours? shall i help you with that?
j:no, thanks. i can manage it myself. (to the passenger standing at the check-in counter.) hi.may i cut in front of you? i don't want to miss my plane.
b:go right ahead. i'm still looking for my ticket. do you need some help with that bag?
j:yes. could you please help me put it up here? thank you.
b:you're welcome.
j:oh no! i'm late for my flight.
a:excuse me, but did you say that you were late? would you like to go ahead of me? my flight doesn't leave for another hour.
j:thank you, that's very nice of you! could you help me with this bag, please?
a:sure. there you are. would you like me to bring it up to the counter?
j:oh, no, thank you. i can manage it myself now.
situation 3
(o = old person; p = passenger)
o:oh my, this bus is crowded. excuse me, could you please help me with this bag?